QUALITY is the keyword within which the foundations are laid and measures are taken in order to achieve the given aim, satisfied customers.

It includes:

• The quality of our products
• The quality of the production processes
• The quality of all other services

We are convinced that only by means of the permanent quality improvement together with our customers and suppliers an enduring basis can be provided for the positive development of our company. In this process the assistance of each single staff member, their relations among each other as well as the compliance of our requirements by the suppliers and other institutions are of vital importance.

To achieve, to guarantee permanently, to improve continuously and to illustrate all-around a comprehensive quality, means to us

• To raise the customer satisfaction
• To ensure successfully, to expand and to open markets
• Differentiation from competition
• To realize mistakes at an early stage and to avoid them
• To improve constantly the quality of our products and services
• To focus on the employee
• To assure flexibility and dynamics
• To discover risks and to prevent or reduce unwanted effects
• To benefit from chances and reinforce effects

Also in-house we want to achieve in the  preparatory and operating departments the customer-supplier-principle. That means: „Everyone delivers quality to everyone.“

The quality management system is geared to comply with these targets. In the quality manual these principles are documented. The measures and rules for the quality assurance defined there require the collaboration of everyone, because: Quality concerns everyone.